You are reading the privacy statement of De Drie Notenboomen, also referred to as DDN. DDN is a franchise organisation in the care sector and owns four franchise concepts:

• Thomashuis
• Herbergier
• Zorgbutler
• Thomas op Kamers

This privacy statement applies to all websites associated with DDN and its franchise concepts:

• www.dedrienotenboomen.nl
• www.thomashuis.nl
• www.thomashuizen.be
• www.herbergier.nl
• www.herbergier.de
• www.dezorgbutler.nl
• www.thomasopkamers.nl

Disclaimer

Our websites contain links to one another and to other websites. These other websites may belong to our partners, regulatory authorities or social media platforms. Our privacy policy only applies to the websites listed above and to our social media channels.

The information on our websites (dedrienotenboomen.nl, herbergier.nl, thomashuis.nl, thomasopkamers.nl, dezorgbutler.nl, thomashuizen.be and herbergier.de) has been compiled with care by De Drie Notenboomen. We aim to keep all content up to date, accurate and clear. Nevertheless, information may occasionally be outdated, incomplete or incorrect. No rights can therefore be derived from the texts and documents published on these websites.

The content of these websites is intended for general information purposes only. We do not provide medical, legal or personal advice through these websites. If you have questions about care, support or a personal situation, always contact a qualified professional or our team through the contact form.

Our websites may contain references or links to third-party websites, such as pgb.nl. De Drie Notenboomen is not responsible for the content, operation or privacy policies of these external websites. We are also not responsible for the content published on location pages managed by affiliated franchisees. The relevant franchisee is responsible for managing the content of those pages.

We reserve the right to amend the content of our websites, including this disclaimer, at any time and without prior notice.

Accessibility

At De Drie Notenboomen, we believe it is important that our websites are accessible to everyone. We do everything we can to make our online information clear and easy to use, including for older people and people with disabilities. We aim to comply with the international accessibility standards set out in the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, and we continue to make improvements that contribute to an inclusive online experience.

If you experience any problems viewing or using any part of our website, please let us know. You can contact us at communicatie@dedrienotenboomen.nl.

Cookies

When you visit our websites, a small file may be placed on your computer's hard drive. These files, known as cookies, make our websites more useful by storing information about your preferences. This makes it easier for you to use our websites in the future. Cookies do not personally identify an internet user, but they do identify the user's computer. Most web browsers accept cookies automatically. However, you can change your browser settings to prevent cookies from being accepted automatically. If you disable cookies, you may not be able to use all features of our websites.

DDN websites may place cookies for the following purposes:

• Functionality: we want you to have a pleasant experience when visiting our website.
• Analytics: we use aggregated and anonymised data from Google Analytics to understand how our websites are used and how we can improve them. We do not share information with Google, and all IP addresses we use are anonymised. You can read Google's privacy policy here.
• Tracking: tracking cookies are used automatically for content such as YouTube videos. If you do not allow these cookies, you will not be able to watch the videos.

We also work with Whello to find prospective care entrepreneurs. Whello does this by running targeted advertising campaigns through search engines and social media. Cookies are used to optimise these search campaigns and to direct prospective candidates to DDN as effectively as possible. For more information, please see Whello's privacy policy.

Does DDN collect personal information?

DDN does not collect personal data from people who require care. Responsibility for collecting this data lies with the care entrepreneurs operating within the different franchise concepts.

DDN does collect personal data from the following categories of people:

• People who register for information sessions about care entrepreneurship within the different franchise concepts.
• Candidates interested in becoming care entrepreneurs within the different franchise concepts.
• People who download information about care entrepreneurship.

This data is collected only with the explicit consent of the individuals concerned, for example when they agree to this privacy statement while completing a form on the website. The personal data collected is used exclusively to:

• Process registrations and requests and provide the individuals concerned with the information they have requested.
• Improve DDN's services.

The data is retained for a maximum of 12 months, unless legal or operational reasons require a longer retention period. All data is handled securely and confidentially, in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR). DDN does not share this information with third parties.

Applicants

Personal data belonging to applicants who apply for a position at DDN or with a local care entrepreneur is handled with the utmost care. If you are not offered employment, the personal data and CV you submitted will be deleted within four weeks after the recruitment process has ended. An exception applies if we agree that you would like to be kept informed about future vacancies. In that case, we will retain your data for a maximum of one year.

Security

Our websites are built, maintained and hosted by professional service providers who may therefore have access to your personal information. These parties are contractually required to follow the same standards and principles that we apply when handling your data. All our systems also comply with applicable security requirements.

Updates to this policy

We reserve the right to amend this privacy statement by publishing a new version on this website.

Contact

You may ask us at any time which personal data we hold about you. We make extensive use of photographs and video material. We treat these images with the utmost respect for both the creator and the people shown. If you have any questions, please contact DDN's Marketing & Communications department by calling 0031 88 202 2900 or emailing communicatie@dedrienotenboomen.nl.

De Drie Notenboomen
Kromwijkdreef 11
1108 JA Amsterdam
The Netherlands
Chamber of Commerce number: 30109441